Clear record types
Keep complaints distinguishable from issued violations and recorded enforcement outcomes.
NYC owners and property managers
Organize NYC DOB violations, complaints, permits, and filings with source links, property context, and accountable follow-up.
Request an invitationPrivate pilot · scope and configuration reviewed during your demo
DOB complaints, violations, permits, and filings describe different parts of a building's history. Mixing them together can cause your team to act on an allegation as though it were a confirmed enforcement result.
A clearer operating record
Review each record in its proper context and connect official-source information to the work your team controls.
Keep complaints distinguishable from issued violations and recorded enforcement outcomes.
Review supported permit and filing records alongside the property rather than leaving them in an unrelated register.
Use official links, saved history, tasks, and evidence to prepare the next review. Source availability can affect detail and freshness.
Review the record type and official source.
Identify the responsible person and required follow-up.
Record your team's action and check the agency result separately.
A complaint outcome does not establish the status of every violation or filing at the property. Review the specific enforcement records and official source.
See it with your portfolio
Request a PropertyWatch pilot invitation. We’ll review your needs, walk through the relevant workflows, and review onboarding and access.