01
A supported official record, with context
Review agency identifiers, source links, recorded statuses, and building history. Keep complaints, issued violations, hearing matters, and later outcomes distinct so the alert describes what actually changed.
02
Choose how your team stays informed
Configure instant operational emails for eligible changes after a successful source sync, an independent daily briefing, and deadline reminders. Optional SMS requires recipient consent and provider setup. Source publication, polling schedules, and delivery providers affect timing; this is not a guarantee of live, second-by-second agency data.
03
Follow through beyond the notification
Assign a person, connect a repair or case record, collect evidence, and retain the result. A closed internal task is not automatically an agency clearance. Your team can see the operational and official records side by side.
Are the alerts real time?
Alerts are event-driven after supported official data is successfully synchronized. NYC agencies publish at different intervals, and the configured jobs and delivery providers add delay. Your onboarding review confirms coverage and timing for the properties and record types you need.
Can I monitor a portfolio rather than one property?
Yes. Organize managed buildings within an authorized workspace, apply building access, and review the portfolio's recorded matters and deadlines. Choose a subscription scope that fits the building count.